encik wan - Trading Developer on Global Investment and Technical Analysis

I define a broadband service in Malaysia as reasonable if

• uptime is at least 99%.
• packet loss is less than 10%.
• most of times(> 80%) connection speed to major countries, e.g. US, UK, Japan is at least 250kbps

Drum roll please. Below is tips for having reasonable broadband service in Malaysia

• You have better chance of getting reasonable broadband service in locations where broadband service is in high demand, e.g. business centres in big cities. One example is Petronas Twin Towers
• If your connection speed to sites hosted in Singapore is reasonable but not to sites in US and UK, run a private proxy in Singapore. By using private proxy in Singapore, you are paying for premium bandwidth and international links to Singapore.
• If your broadband service is unreliable, have another broadband provider as backup, e.g. 3G broadband providers
• Before buying or renting a place, ask the previous occupant about broadband service in that place. It is not abnormal for quality of broadband of two adjacent properties to be different.
• Be nice to customer services officers and technicians of broadband service provider. Being nasty will not help.
• Run antivirus and antimalware software regularly. This will reduce risk of “unwanted” programs using your bandwidth.
• Ask the technician whether replacing your phone line/cable helps.